Like anything else in life, playing at an online casino often comes with a set of rules that must be followed to ensure that every participant enjoys a quality, fair experience. While the rules for playing at 5Dimes are fairly straightforward, players who take the time to learn them will never have to worry about inadvertently making a mistake that could cause them to be banned from the casino. Read on to learn more about the specifics at 5Dimes Casino.
Communication and Security
- When players agree to the conditions set forth during registration at 5Dimes Casino, they are giving their consent to contacted by the casino via telephone, email and text messages; should this be a problem or should a customer wish to be contacted via a specific source, he or she must contact the customer service team to indicate such a preference.
- Security of players’ personal and financial data is very important to 5Dimes Casino; in fact, a device authentication procedure has been implemented to further protect gamblers from scams and data breaches. Players are also encouraged to regularly update their passwords to ensure that their account is not hacked by a cyber criminal.
Identity Verification and Personal Data
- Certain wins or other circumstances may require players to verify their idenity before they will be allowed to cash out the winnings from their account. This is a method used to protect both the customer and the casino, and such verification is extremely common when withdrawing funds from any online casino.
- The personal data that users provide at registration must be accurate and current. The information will never be sold or used illicitly, but a current phone number, postal address and email address must be on file; should any of this data change at any point, it is the player’s responsibility to update it.
Bonuses and Negative Account Balances
- Welcome bonuses, periodic promotions for returning players and cash back programs all loosely fall under the heading of “bonuses” and gamblers are subject to the terms and conditions applied to those funds. It is important for gamblers to fully understand what the playthrough requirements are on any given bonus, and they should also be aware that violating such conditions could lead to the forfeiture of funds.
- Sportsbook users could potentially place a bet that leaves their account in the negative; should this happen, it is the bettor’s responsibility to bring their account up to date by paying the negative balance.
Multiple Accounts and Getting Help
- Registering more than one account per person is strictly prohibited at 5Dimes Casino; players who attempt to use multiple accounts will not be allowed to keep bonuses or funds accrued from a prohibited account. This rule is enforced by ensuring that only one account is registered per household, email address, phone number and IP address. However, should more than one adult per household wish to have a 5Dimes account, special permission may be granted by casino management.
- The live chat feature is the most convenient way to receive answers to technical, banking or general questions about the casino. Those players who do contact customer service must provide their account number and password to the representative before any information may be discussed about the account.
Adhere to the Rules and Regulations
The rules and regulations associated with play at 5Dimes Casino are in place to protect both players and the casino itself; such rules are also important in building and maintaining a high-quality online gaming community. The safest, smartest way to ensure that all gamblers have a great time is to read and understand the rules before beginning to play at 5Dimes Casino.